Terms of service
By using the Crawam website, submitting a request, or placing an order, you agree to the following Terms of Service.
Website Use
You agree to use this website only for lawful purposes and not to misuse, disrupt, or attempt to access restricted parts of the website.
Custom Requests
Submitting a custom build request does not create a confirmed order.
A custom order is only confirmed after project details, pricing, payment terms, production requirements, and shipping arrangements are reviewed and accepted.
Product Information
We make reasonable efforts to provide accurate product descriptions, material information, and service details.
Because custom projects vary, final specifications may depend on the confirmed order details.
Customer Responsibilities
Customers are responsible for providing accurate project information, including dimensions, species details, material preferences, delivery address, and any special requirements.
Crawam is not responsible for issues caused by incorrect measurements, incomplete information, or changes requested after production has started.
Reptile Care Disclaimer
Crawam provides enclosure-related product and layout information, but we do not provide veterinary advice.
Customers are responsible for researching species-specific husbandry requirements and consulting qualified reptile care professionals when needed.
Custom Order Limitations
Custom orders may not be eligible for cancellation, return, or refund once production has started, except as required by applicable law or as agreed in writing.
Shipping
Shipping times, costs, and methods may vary depending on product size, material, destination, and packaging requirements.
Large or fragile shipments may require special handling.
Limitation of Liability
To the extent permitted by law, Crawam is not liable for indirect, incidental, or consequential damages related to website use, custom project decisions, shipping delays, or improper product use.
Contact
For questions about these Terms, contact us at: